Last Updated: October 21, 2018
Welcome to Frenalytics! Think Group Holdings LLC (“us”, “we”, or “our”) operates the Frenalytics website and application (the “Website”, “Service”, “Frenalytics”, the “Platform”).
Information Collection And Use
We collect several different types of information for various purposes to provide and improve our Service to you.
Types of Data Collected
While using Frenalytics, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:
- Email address
- First name and last name
- Phone number
- Address, State, Province, ZIP/Postal code, City
- Other personally identifiable information
- Cookies and Usage Data
We may receive Personal Data from you directly. Keep in mind, we may also receive Personal Data from another user without your knowledge. We call this “cross-sharing” of Personal Data.
For example: If you are a family member, another family member may have entered Personal Data on the Frenalytics platform to create an account for you. We may have your email address, first and last name, phone number, and address to create an account for you.
If you would like to know what Personal Data we currently have stored on our servers, please contact us at anytime. It may take up to 30 business days to process your request. You may also request that this Personal Data be removed from our servers if you were the user who provided it.
We may also collect information how Frenalytics is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s IP address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Tracking & Cookies Data
Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
You can configure your web browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:
- Session Cookies. We use Session Cookies to operate our Service.
- Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
- Security Cookies. We use Security Cookies for security purposes.
Use of Data
We use the collected data for various purposes:
- To provide and maintain Frenalytics;
- To notify you about changes to Frenalytics;
- To allow you to participate in interactive features of Frenalytics when you choose to do so;
- To provide customer support;
- To provide analysis or valuable information so that we can improve Frenalytics;
- To monitor the usage of Frenalytics;
- To detect, prevent and address technical issues.
Transfer Of Data
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located outside United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to United States and process it there.
We take your privacy seriously. In compliance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA), we take all steps reasonably necessary to ensure that your data is treated securely.
The HIPAA Privacy Rule protects the privacy of individually identifiable health information, called protected health information (PHI). PHI can include patient name, date of birth, address, social security number, and other personally-identifiable information, depending on how the information is stored and what is presented. For example, disclosing a patient’s date of birth may not be PHI by itself, but displaying a patient’s full name and date of birth may be identifiable enough to qualify as PHI under HIPAA. To understand the implications of sharing PHI with a covered entity such as Think Group Holdings LLC, we encourage you to read your rights under HIPAA, available at: https://www.hhs.gov/hipaa/for-individuals/index.html
Reviewing Stored Data
Depending on the type of Personal Data you or a relevant party are looking to review, you may do the following:
- Log into the Frenalytics application and view/modify/delete the Personal Data; or
- Contact us via email to find out what information we have collected about you, and to request any changes.
European Union & GDPR Compliance
Do Not Track (DNT)
We do not track our customers over time on the Frenalytics application and across third party websites to provide targeted advertising and therefore does not respond to Do Not Track (DNT) signals.
Embedded Content from Other Websites
Parts of this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Disclosure Of Data
We may disclose your Personal Data in the good faith belief that such action is necessary to:
- To comply with a legal obligation;
- To protect and defend the rights or property of Think Group Holdings LLC;
- To prevent or investigate possible wrongdoing in connection with the Service;
- To protect the personal safety of users of the Service or the public;
- To protect against legal liability.
Security Of Data
The security of your data is important to us. It’s important to remember, however, that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. If there is an exposure to sensitive data that HIPAA or another legal obligation requires us to report, we will do so expeditiously.
We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We may use third-party Service Providers to monitor and analyze the use of our Service. Detailed information about such third-party Service Providers will be provided here for your convenience.
Links To Other Sites
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
In compliance with the Children’s Online Privacy Protection Rule (COPPA), our Service does not address anyone under the age of 13 (“Children”).
We do not knowingly collect personally identifiable information from anyone under the age of 13. However, we may unknowingly collect and retain information about Children on our servers provided by users over the age of 13. For example, if a family member uploads a family photo and identifies an individual in the photo to be under the age of 13, we may have collected their name and age, and our Service may be able to identify them through facial recognition. However, as we do not permit Children under the age of 13 to use our service, our Service does not target Children.
If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we will take steps to remove that information from our servers.
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